8 Hour Customer Service Training Course

About This Course

When you have a job in the security guard sector, you have to be prepared with customer service skills. These skills include listening, communicating, and problem solving. Sometimes a customer might need help with something such as, reporting a stolen car or unlocking the keys out of their car. The customer might be upset and talking quickly while they are reporting an incident to you. At that point it will be you responsibility to try and decipher what they are saying.